PRIVACY POLICY
At Umanaq we respect the privacy of our customers and recognise the importance of protecting all the information collected. This privacy policy is about how we collect, store, and use the personal information that you provide to us. Any questions regarding our Privacy Policy should be sent to office@umanaq.com. If you are under 16, you must inform a parent or guardian about our privacy policy to obtain their agreement to the privacy policy before registering, subscribing or placing an order with us.
WHAT DATE DO WE COLLECT FROM YOU AND HOW DO WE USE IT
We collect personal information about you when you register or subscribe for one of our services, place an order, buy a gift voucher, use our online services, interact with us in any other way, such as via social media, click on an advert that we put on our or someone else’s website, ask for information or assistance, give us a testimonial or other feedback, comment on any blogs or articles featured in our services, attend an event that we run or sponsor, enter competitions or special promotions, and sign up for our special offers or other updates. The information we collect and hold about you may include your name, email address, phone and mobile phone numbers, home address, shipping and payment card billing address, payment card details, IP address, search criteria, shopping history, shopping preferences, the type of browser you use, the times when you access the site and for how long, your referring URL and other location information, date of birth, password details, answers to security questions and any other information you may give us.
HOW WE MAY USE THIS DATA
We use personal data held about you in the following ways:- to reply to your enquiries and information requests
- to receive and process orders submit
- to customise the service we provide to you
- to carry out our obligations in relation to any agreement you have with us
- to verify your identity
- to anticipate and resolve problems with any goods or services supplied to you
- to carry out market research and tracking of sales data
- to send you newsletters, surveys or other information about our products and services by post, e-mail or SMS
- to publish on the Site, at our discretion, your Submission comments
WHERE DO WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, accessed from, and stored at a destination outside the European Economic Area ("EEA"). It may also be processed by staff members operating outside the EEA who work for us or for one of our service providers.
DISCLOSURE OF YOUR PERSONAL DATA
All personal information saved at www.umanaq.com will be handled with utmost care. The information that we store will not be sold or used for any purposes other than making sure you get the best service possible. Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above.
HOW LONG DO WE KEEP YOUR PERSONAL DATA
By registering, subscribing or using our services with your specific consent, Umanaq is able to use your personal data for marketing purposes in line with this policy. All personal information shared with Umanaq will not be held in an identifiable format for any longer than is necessary. We only keep your personal data for as long as we need it for the purpose for which we hold your personal data, to meet your needs, or to comply with our legal obligations. When we no longer need to use your personal data, it is removed from our systems and records or anonymised so that you can no longer be identified from it.
IS YOUR PERSONAL DATA SECURE
We are committed to keeping your personal data secure, and taking all reasonable precautions to do so. We contractually require that trusted third parties who handle your personal data for us do the same.
We always do our best to protect your personal data and once we have received your personal data, we use strict procedures and security features to try to prevent unauthorised access. As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your data transmitted to our site. As such, any transmission is at your own risk.
HOW CAN YOU MANAGE THE INFORMATION WE HOLD ABOUT YOU
You have the right to at any time know what information is kept about you in our systems. You may at anytime review and update your personal details. You may contact us by email at office@umanaq.com and we will answer all doubts on your personal details.
You have the right as an individual to access any personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and, in certain circumstances, ask us to erase information we hold about you.
When registering to www.umanaq.com, in relation to any marketing messages you receive, you can withdraw your consent at any time by selecting the unsubscribe option included in those messages. You can choose to avoid the use of your personal information for marketing or targeting purposes from Umanaq. If you wish to end your subscription to information from Umanaq or remove all your data from our database, send an email to office@umanaq.com stating your email address and a short description of the matter.
CONTACT US
If at any time you would like to contact us with your views about our privacy practices, or with any enquiry relating to your personal information, you can do so by sending an e-mail to us at office@umanaq.com.
